Part-Time Customer Service Employee – Work from Home

VNOM is seeking a part-time customer service employee for home working. You will maintain contact with customers and ensure that questions and information are processed accurately. The work involves email, telephone and Microsoft Office.

Responsibilities

• Answer customer questions by telephone, email and chat.
• Process and follow up on orders.
• Handle and resolve complaints.
• Advise customers when making suitable product choices.
• Manage the general mailbox and create receipts from the mailbox and customer portal.

What VNOM offers

• A gross salary between €2.700,- and €3.200,- per month, based on experience.
• Career-development opportunities within the organisation.
• Travel expense reimbursement.
• 25 vacation days.
• Prospect of a permanent contract.

Requirements

• At least one year of relevant experience in a comparable role.
• Flawless spoken and written Dutch.
• A friendly approach to customers and the ability to think along with them towards a suitable solution.
• The ability to work independently, demonstrate commercial insight and pay attention to detail.

VNOM describes itself as the club of doers and says it has work in technology, construction and office roles. It aims to help starting and experienced workers, people with lower and higher levels of education, and people without a completed education find work where they feel at home. VNOM emphasises working together with internal and external colleagues as one club.

Additional VNOM benefits

• Certificates through VNOM.
• Fast payment.
• Continuity and job security.

Location: not provided. Application route: not provided.