Kiosk Sales Assistant – Amsterdam Central Station Middle Tunnel

Employer: Nederlandse Spoorwegen.

At Kiosk, you run your own shop at the station. You serve travelers with coffee, fresh sandwiches and a friendly smile. The role offers a flexible schedule, opportunities to progress, training and friendly colleagues.

Availability
Your schedule is flexible and agreed with the branch manager. You work between 04:45 and 01:30 at the latest, in shifts of no more than 8 hours. You must be flexibly available on weekdays for opening, intermediate and closing shifts, and be available for at least one weekend day. You must be at least 18 because of the working hours and duties. You will work in a diverse team of Dutch- and English-speaking colleagues.

What you will do
You run your own Kiosk in the busy station environment, on the platform or in the central hall. You prepare coffee quickly for travelers, restock shelves, bake croissants and help customers with a hot snack. You help travelers have a good moment before they continue their journey.

• Prepare coffee and sandwiches for travelers.
• Restock shelves and refrigerators.
• Help customers quickly and kindly at the counter.
• Keep your Kiosk neat and inviting.

Dutch at level B1 is required for this position. The source mentions a link for candidates who are not yet at this level, but does not provide its URL.

What we offer

• If you are 21 or older, you earn € 14,99 gross per hour, excluding any allowances. If you are younger than 21, the youth wage under the hospitality collective labour agreement applies.
• Additional employment conditions on top of the collective labour agreement.
• The possibility of receiving a permanent contract after 7 months.
• A fixed number of hours per week with flexible shifts; this is not a nine-to-five job.
• The dynamics of the station and friendly colleagues.
• Up to 60% discount at various shops at the station.
• Possible reimbursement of travel costs up to €10,50 per day from 10 km. Parking costs are not reimbursed and there are no fixed parking spaces unless otherwise indicated.
• If you want to combine learning and working at MBO level 3 or 4, you may be able to follow a BBL programme. The source refers to a training page for more information, but does not provide its URL.
• An onboarding programme, including a buddy system and onboarding app.

For more information, the source refers to the Hospitality Collective Labour Agreement employment conditions under Working at NS.

Applying
You must be able to reach the location within 30 minutes without public transport, because public transport does not always run in the early morning or late evening. NS states that it wants everyone working there to feel at home and refers to its diversity and inclusion policy. This vacancy is intended to recruit a new colleague directly and is not a solicitation request.

For questions, the source says to contact NS or send a WhatsApp message, but no contact details or application URL are provided.

Application process

• Application received: Your application is acknowledged; you will be told within 2 weeks whether NS will continue with you in the process.
• Intake interview: In a telephone or video interview, you discuss whether the role suits you.
• Branch interview: After a positive impression in the intake interview, you are invited to a follow-up interview at the branch with the manager.
• Employment: You join NS.