German-Speaking Customer Service Representative in Rotterdam
This full-time German-speaking role is perfect for Amsterdam-based students or recent graduates looking to launch an international career in health and wellness customer support with an easy train commute from Amsterdam Central.
- Employer
- Going Abroad
- Location
- Amsterdam City, Amsterdam, NH
- Pay
- €2600-€3000/hour
- Hours
- 40h
- Language
- English-friendly
- Apply method
- Company website + Student Jobs form
- Posted
- 3 May 2024
- Open until
- 7 Aug 2026
Health and Nutrition
Are you interested in helping others and health and nutrition? Combine them and apply today!
Customer Service / Sales
Rotterdam
Are you passionate about helping people achieve their health and wellness goals? We are seeking a dedicated German-speaking Customer Service Representative to join our dynamic team at a leading health and wellness company. This role involves providing outstanding customer support and contributing to our clients’ success in their wellness journeys. If you thrive in a customer-focused environment and have a knack for solving problems with a positive attitude, this position could be your perfect fit.
What you will be doing:
Respond to customer inquiries via phone, email, and live chat, ensuring a prompt and thorough resolution.
Provide detailed product information and advice to help customers make informed choices.
Process orders, forms, applications, and requests efficiently.
Document customer interactions, transactions, comments, and complaints.
Collaborate with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Offer support and solutions to customers without passing the issue to other staff unnecessarily.
What We Offer:
A full-time position in a fast-growing international company.
A supportive team environment where your voice is heard and valued.
Competitive salary with performance-based bonuses.
Opportunities for professional growth and development.
A modern office environment and the tools you need to excel in your role.
Employee discounts on our products.
Job Requirements:
Fluent in German and proficient in English.
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multitask, prioritize, and manage time effectively.
A genuine interest in health and wellness.
Application Process:
If you are interested in making a difference in the lives of our customers and meet the job requirements, please apply and we will contact you as soon as possible!
Job Features
Job Category
Full-Time
Salary (based on 40h pw)
€2600-€3000
Hours
32-40 per week
Language
English, German
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Good to know before applying
For students based in Amsterdam studying at the UvA, VU, or HvA, this full-time role in Rotterdam offers an exciting opportunity to gain international corporate experience. Commuting from Amsterdam Central to Rotterdam Centraal is highly efficient, taking just 40 minutes via the NS Intercity Direct train. This makes the position feasible for recent graduates or students taking a gap semester who live in vibrant neighborhoods like De Pijp, near Leidseplein, or along the historic canal belt.
Since the position requires a 40-hour workweek, it is ideal for those who have completed their studies or have a highly flexible academic schedule. Working in customer service for a health and wellness brand allows you to apply your German language skills in a professional, English-friendly environment. While the daily operations are based in Rotterdam, living in Amsterdam means you can easily return home to enjoy the bustling student life, social hubs, and local cafes after your shift. This role bridges the gap between the academic environment of Amsterdam's top universities and practical, hands-on career development in a major Dutch business hub.
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